One way to define design thinking is that it is a mindset, approach, and set of tools and techniques for problem-solving and innovation anchored around human-centered design. Design thinking is different from other innovation and ideation processes in that it’s solution-based and user-centric rather than problem-based. This means it focuses on the solution to a problem instead of the problem itself. Design thinking is the essential ability to combine empathy, creativity, and rationality to meet human needs and drive business success.